You can pre-order a selection of items even before they are in stock.

All items of this type are identified with a PRE-ORDER label that can be seen on the product page. You can purchase and will receive them at your preferred address as soon as we can proceed with delivery. Delivery time depends on the model, it is visible on product’s page bellow the sizes section.

If you have a mixed order, i.e. it includes both already available items and pre-order items, it may be processed separately to ensure faster delivery.

Please note that payment will be taken when the order is placed, just like a normal order. You will receive a confirmation email as soon as we ship your package.

Cash on delivery is not available for PRE-ORDERS.

We do everything necessary to ensure that orders are processed as quickly as possible. We send you an e-mail as soon as your package is shipped with a link allowing you to track its progress.

If you need to cancel your order after your order has been placed, please Contact Us as soon as possible. Orders cannot be canceled once the order has already been shipped.

If you need to modify your shipping or delivery information after your order has been placed, please Contact Us as soon as possible. Shipping information, including delivery address, cannot be modified once the order has already been shipped.

You have a period of 14 days from the receipt of your order.

We advise you to return your order to us by "guaranteed" shipment (counter-signature delivery and tracked parcel).

Please note that for all items the return costs are at your expense.

Simply fill out the FORM HERE and follow these steps.

Once your package reaches our office, please allow 3 to 5 business days for your return to be processed. Another 5 to 6 working days for the refund to pe completed, but it can take about 10 working days for you to receive the money on your card or bank account, depending on your bank.

Contact as at CONTACT@ARTICLETEN.EU